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Real Estate Trends: 5 Solutions to Increase Productivity in a Down Market

Although a cold chill has blown on the real estate market and sales are down across the country there are still many opportunities for quality real estate professionals. When the market was hot, every Tom, Dick and Harry wanted in - now we actually have an opportunity to separate the good from the bad and the ugly.

Here are five proposed strategies that will not only keep Realtors afloat until the next upswing but could actually place them in a better position for when the market does return...and return it will. 

1.  Maximizing Technology and the Internet

Google should be a part of every real estate professional's online lead strategy as placing high on organic search results has become very important to any serious agent.  At the same time integrating your key activities such as marketing, MLS, customer management, etc. need to be integrated into one easily accessible web-based system.

Agents should use this year to make sure that when the next boom arrives they will be able to process the entire home buying and selling transaction digitally.

2.  Building Teams Correctly

The creation of smaller more effective business units or teams within larger companies has been around for awhile, but during the last decade the concept has gained momentum. RE/MAX now estimates that 27% of their affiliates are working on a team.

There are basically two different kinds of teams.  The first is where two or more producing agents combine their practices under one banner to provide greater coverage for themselves and their clients and the second where a lead agent starts building a business inside the brokerage operation. The lead agent then hires administrative staff to increase his or her time in more productive and income generating sales activities.

No matter what the size or how a team is structured, the key to building a successful team requires following the correct steps, getting the right chemistry between all team members and executing on a deliberate business plan.

3.  Solidifying Your Business Plan

In today's competitive and complex marketplace, an entrepreneur's success is far from guaranteed. Moving into 2008 or 2009 without a well thought out and implemented business plan is a disaster waiting to happen.  Yet so many agents fly by the seat of their pants.

A good business plan should include:

  • An assessment of your current situation.
  • A definition of your business focus and strategic intent.
  • A clear vision of what results you want to achieve by objectives.
  • A list of action steps that you will utilize to achieve your goals.
  • An understanding of why you need regular analysis and occasional revisions of your game plan.

4. Using Virtual Assistants

The ways in which Virtual Assistants (VAs) can help real estate agents become more productive are limited only by one's imagination. And there are few, if any, support functions that cannot be handled by a VA - including functions such as:

  • Transaction Coordination
  • Listing Marketing Coordination
  • Staying in Touch
  • Online Lead Management
  • Operational Management
  • Screen Email and Phone Messages
  • Ad Writing
  • Website Maintenance

5. Diversifying Your Business

Diversification is the order of the day.  For our industry there are two types of diversification - geographic and product or service.  In these slow times it may be wise to view the needs of your customer base to see if there are other profitable products that may be a good fit to offer past clients. It is also a perfect time for agents to expand their skills and knowledge by getting educated on other transactional aspects such as mortgage, escrow, home owner's insurance, home warranty, remodeling, repairing, painting, landscaping, etc. The advantage of bringing some of these services in-house is the ability to eliminate the expense of redundant overhead and to derive additional income from the same client.  

SUMMARY

As the licensee ranks begin to thin out smart agents and brokers have an excellent opportunity to refine, refocus and re-charge their business.

Good luck and God Bless!

 

61 commentsStefan Swanepoel • September 12 2008 12:22PM

Comments

Thank you for sharing that with us.  I've been reading about you for a very long time...

Posted by Ruthmarie Hicks (Keller Williams Realty - White Plains NY) over 3 years ago

Stefan,

You made some good points here. What about seperation factor? Battling against parity!

Posted by Kevin Wood, Tucson, AZ Realtor (Keller Williams Southern Arizona) over 3 years ago

Good info.  We all need a plan and specific goals to succeed and prosper in any market. 

Posted by Lorena McMullen - Serving SE Michigan (Remerica United Realty) over 3 years ago

Excellent points. I need to revise my business plans and maximize my use of technology. Thanks for the reminders, now I need to get busy.

Posted by MIKE WONG Realtor, GRI (Keller Williams Realty Southwest) over 3 years ago

Great points, There are some things that we need to do!

Posted by Tony Cannon, e-PRO & Darcy Cannon, SFR - The C Team (RE/Max Velocity Realty) over 3 years ago

I dont agree with the virtual assistant. I have tried that 2 times and a real assistant works so much better. But is is more money!

Posted by Chip Jefferson (Exit Real Estate Consultants) over 3 years ago

Welcome to the Active Rain community. You have chosen a great site with tons of information you can learn from.  Have fun with it and hope to see more of your blogs soon!  We have a team of four outstanding full time agents to assist your buyers and sellers in Spartanburg/Greenville, SC.  Again, welcome to AR!!

Posted by Yvette & Dennis Gardner (Keller Williams Realty, Spartanburg, SC) over 3 years ago

Hi Stefan, Welcome to AR, Be a Blogholic and start writing your own blog soon on AR. All the best for your RE business. This is the right place for customers, friends, realtionships etc.

Best - Sash 

PS: FREE blog traffic strategy video...Hope this will help you... click here

Posted by Sasha Miletic - Windsor Real Estate (RE/MAX Preferred Realty Ltd.) over 3 years ago

Welcome to Active Rain!! This is a great site to network and share ideas!! Have fun with it!!

Posted by Ginger Ryals (Prudential C Dan Joyner and Young Realtors) over 3 years ago

@ Ruthmarie

Hope you have enjoyed my contributions in trying to make our industry a better place.

@Kevin

Usually during a downturn the market will seperate most of the boys from the men.

@ Lorena and Mike

An agent without a Business Plan is as bad as a Pilot without a Flight Plan. Glad you have one. Stay the course.

@ Laura

Real probably more often than is not better than virtual, so if that works for you, great. Just remember that virtual is usually cheaper and affords you the opportunity to have a few virtual assistants with different skill sets than only one real assistant, sometimes with limited only one or two skill sets.

@ All the otehrs - thanks for the kind wishes.

 

Posted by Stefan Swanepoel (Author, Speaker & Trends Guru) over 3 years ago

Still one can't over price the homes and expect someone to just come by and buy it.

Posted by John Walters (Licensed in Slidell, Louisiana) (Frank Rubi Real Estate) over 3 years ago

Thanks for the post Stefan,

You have some really good points.

Posted by Eric Egeland, SFR, e-PRO, CDPE (RE/MAX SUBURBAN) over 3 years ago

Nice positive, logical post. Great to have you active on ActiveRain.

Posted by John over 3 years ago

Stefan,

I've appreciated your work in the past, welcome to Active Rain.

Speaking of trends...

The trend to "teams" in our market has brought about a lot of confusion with respect to agency.

I heard a "team leader" talk about how he was the "designated listing agent" and the "supervisory broker" for the office, and his wife was the "designated buyer agent".

So he and his wife were actually an undisclosed dual agent to both the seller and the buyer.

If licensees are going to be on "teams" all need the team members need to have the same agency relationship with the consumers. And they need to disclose it!

Posted by Jon Boyd Ann Arbor Real Estate Buyer's Agent (Home Buyer's Agent of Ann Arbor) over 3 years ago

Stefan,

   I have to smile at my luck, I woke up thinking how do I need to work smarter in today's market and am I doing those things I need to do... and here you are wit ha road map to help me on my journey. I look forward to reading more from you!

Posted by Cat Zwicker-Grant, P.C. Principal Broker/Co-Owner (Desert Sky Real Estate, LLC) over 3 years ago

Thanks for the virtual assistant plug! As a virtual asssitant my agent clients and I have had lengthy conversations about the topic you posted.  Being an agent today involves wearing many hats.

Posted by Kathy Fey (Fey & Associates) over 3 years ago

Congratulations on the featured blog post!

I have been working on starting a team.  My intention was always to build a team of a few producing agents.  This post has me thinking that I may want to consider changing that plan to a lead generation model.

Posted by Randy L. Prothero - Hawaii REALTOR® (808) 384-5645 (Century 21 Liberty Homes ) over 3 years ago

Thanks for the post!  While we all could stand to implement a good plan, it still helps to get those buyers off the fence and start submitting offers on our listings that have been sitting for days.

Posted by Tamara Inzunza, CRS, ePro | Alexandria VA Real Estate & Short Sales (McEnearney Associates, Inc. | www.MovingToNova.com) over 3 years ago

Great ideas, thank you for sharing and good luck,

Rich

Posted by Richard Lecinski (Long Realty Company) over 3 years ago

Great ideas, thank you for sharing and good luck,

Rich

Posted by Richard Lecinski (Long Realty Company) over 3 years ago

@ John

No question that full discloure remains at the very core of true professionalism. Thanks for the comments and support.

Posted by Stefan Swanepoel (Author, Speaker & Trends Guru) over 3 years ago

I agree with virtual assistants, they have been a great asset to myself and my team. The ability to have a part time person on call with a ft skillset is a big convenience

Posted by James Engel KW Beverly Hills (Keller Williams Realty Beverly Hills) over 3 years ago

@ Randy

Both a team structure and a lead gen system can be profitable. It's all in the execution. Good luck!

Posted by Stefan Swanepoel (Author, Speaker & Trends Guru) over 3 years ago

@ Tamara

You're right. Fence sitters are not good for real estate. With the declining mortgage rates and the uncertainity around the election over in 54 days I have hope that 2009 may bring some better market conditions for us all.

Posted by Stefan Swanepoel (Author, Speaker & Trends Guru) over 3 years ago

Just like preparing for Ike, Realtors can weather the storm if they prepare for bad times.

Posted by Mary Bowen, The Woodlands Texas Real Estate & Relocation Specialist (Coldwell Banker United, Realtor) over 3 years ago

A good solid business plan is essential...thanks for the post...

Posted by Sonja Adams (Samson Realty, LLC) over 3 years ago

STEFAN - I've read your books, and I'm very happy to see you posting here on Active Rain.  Your advice is very sound.  I'm glad that this post was featured.  I'm looking forward to more of your posts.

Posted by Adam Waldman - Long Island REALTOR® (Westcott Group Real Estate Company) over 3 years ago

All are good points.  Optimizing the internet is my current project. 

Posted by Fran Gatti - Realtor®, CDPE®, RDCPro®, Crescent City CA Real Estate (RE/MAX Coastal Redwoods) over 3 years ago

Implementing these ideas will for certain bring success.  Thank you for your insightful comments on how to create and sustain productivity in our fast changing dynamic industry.

Posted by Hope Matthies-Rayner,Broker,GRI,E-Pro (CENTURY 21 Heritage Company) over 3 years ago

Good Afternoon Stefan, Welcome to ActiveRain and I am personally thrilled you are here. When we met back a number of years ago, I totally enjoyed and appreciated what you were bringing forth for the industry. As more and more of our ActiverRainers get to know who you are, I would expect that they will be  embracing what you bring forth as a wonderful gift of both your great knowledge and experience.

It was wonderful discovering this morning that you are now a part of our network and I couldn't be more delighted. Welcome and it was so wonderful to hear from you!

Sincerely,
William

Posted by San Diego Real Estate Voice authored by William Johnson GRI CRS e-Pro CDPE (RE/MAX Associates) over 3 years ago

I agree, what most of the Realtor community does is "fail to plan"...taking a real serious look at our SWOT (Strenths, Weakness's Opportunities and Threats)...doing that will help us put a real business plan together...We all need a road map.

Posted by Collene DeAses over 3 years ago

Hi Stefan, I didn't know you were here until you came out featured on the AR Newsletter. Great news, can't wait to hear all ya have to say.

Posted by Missy Caulk-Ann Arbor-Realtor® Ann Arbor Real Estate (Keller Williams-Ann Arbor) over 3 years ago

Well I am new to this blogging stuff and I would love some ideas on how to START a team from the nuts to the bolts of it...

Real Estate is our area is holding steady and it is a great time to buy...we have lots of inventory and prices seem to be holding steady...

Posted by Karen Peebles Licensed R.E. Associate Broker Elliott Realty inc. over 3 years ago

@ Sonja, Adam, Fran, Hope, William, Missy and all the other friends

Thank you for making me feel so welcome as a Rainer. As you well know I have been writing about ActiveRain in my Trends Report for some years now so I thought it was high time that I joined the "family" and participated directly with all you guys and gals.

Looking forward to many more chats. As I am still new to all the protocols, rules and shortcuts, please forgive me for my mistakes and feel free to take the lead to associate with me, invite me to your groups or point me in the right direction.

Best wishes. 

 

Posted by Stefan Swanepoel (Author, Speaker & Trends Guru) over 3 years ago

really solid advice here. thanks for sharing this with everyone.

Posted by Shane O'Gorman Eau Claire Wisconsin Real Estate Agent & Realtor- Buy or Sell (Eau Claire Realty, Inc.) over 3 years ago

Stefan ---great advice for a down and returning market and even a strong market.  You make it all sound so easy!!

Posted by Pat Haddad * Fishers Indiana Real Estate Agent (Keller Williams Realty) over 3 years ago

Stefan, I couldn't agree more with your advice, especially about utilizing the Internet and VAs. No one can afford to be behind the times with technology. Clients and colleagues are using the Internet, Blackberrys and social networking sites, so we need to make sure that we're capitalizing on technology, too!

Posted by Ilyce Glink (Think Glink Publishing) over 3 years ago

Great information!  Especially the part about utilizing technology and virtual assistants.  I have been saying the same thing.  Keep up the good work.

Posted by DeAnna Troupe over 3 years ago

Great Post!  As a new agent that sees opportunity in this market, I have had great success in creating a niche and now want to expand into other niches.  Of course, I'd like to build a team to retain the profits and oversee the production.  I definitelty see the advantages of using VA's, but haven't takin advantage of using one yet. 

Thanks for the post!

Posted by Tara Camp (Keller Williams Western Realty) over 3 years ago

This is great advice.  I have actually been seeking to diversify a bit and appreciate the suggestions of how to do so.

Posted by Christine Donovan Costa Mesa CA Homes Broker/Attorney 800-610-7253 DRE01267479 (Donovan Blatt Team - Donovan Group Realty) over 3 years ago

Hi Stefan, Welcome to AR, Be a Blogholic and start writing your own blog soon on AR. All the best for your RE business. This is the right place for customers, friends, realtionships etc.

Best - Sash 

PS: FREE blog traffic strategy video...Hope this will help you... click here

Posted by Sasha Miletic - Windsor Real Estate (RE/MAX Preferred Realty Ltd.) over 3 years ago

Google should be a part of every real estate professional's online lead strategy as placing high on organic search results has become very important to any serious agent. 

Good morning Stefan,

That's why I'm at Active Rain.  I do thousands of searches for my clients.  Earlier this year I noticed that some listings posted on Active Rain were coming up highly ranked on Google.  That's not easy to do.  Being very curious, I wanted to learn how this was being accomplished.

Thanks for posting your five good points.  This week I asked a new client to sit down and write out a business plan.  This will be her first one.

Cordially,

Bruce

Posted by Not Yet Licensed over 3 years ago

I love the last line you wrote...Thank you for the tips. 

Posted by Tara Stone ~ NJ Estates and Stables (David Realty Group) over 3 years ago

Excellent ideas.  Thank you.

Posted by Norma Pellicane over 3 years ago

Stefan, great to have you on the Rain, now when is the next book coming?

Posted by Endre Barath,Jr. 310.486.1002 (Beverly Hills,CA. Coldwell Banker) over 3 years ago

Gotta come back and read this entirely when we have more time. Have to get the Localism area we sponsored pulled together better.

Posted by Benjamin Realty LLC over 3 years ago

It's nice to see positive posts like this.. Thanks for sharing!

Posted by Anonymous over 3 years ago

@ Endre

Currently researchingand writing the 2009 edition of my annual Swanepoel TRENDS Report. Goes to the printers on January 2nd, and should be available late January. Thanks for asking. Updated info is posted on http://www.ReTrends.com

 

Posted by Stefan Swanepoel (Author, Speaker & Trends Guru) over 3 years ago

Welcome to the Active Rain family, Stefan. I'm looking forward to your comments on social networks for real estate and also to comments on which diversifications of business have been most successful for agents.

Posted by Sharon Simms St Pete FL - CRS CIPS CLHMS RSPS (ALVA International, Inc.) over 3 years ago

Stefan~Thank you for sharing your great knowledge in our industry and I look forward to reading more about you.  Enjoy your week and many wishes for much success!

Posted by Julie Neerings~Lifting Hearts ♥ Building Dreams~ (Agent Referral) over 3 years ago

@ Sharon and Julie.

Thanks for your welcome and kind wishes.

Posted by Stefan Swanepoel (Author, Speaker & Trends Guru) over 3 years ago

Thanks for the good post, your points are helpful and written very well.

Posted by DeAndrea "Dee Dee" Jones (Blu Skyy Realty, The Hampton Roads Real Estate Lady! ) over 3 years ago

Great post and some great points.  Now is definately the time to be thinking about next years business plan. 

Posted by Kim Peasley-Parker (AgentOwned Realty, Heritage Group, Inc.) over 3 years ago

Stefan - thank you! That's a great To do list. You opened my eyes on another use of client's base - that's truly a lot of opportunities to capitalize on our data base. Team building is the priority for me for the next year.

Posted by Svetlana Stolyarova,Local-n-Global Realty, Broker (Local-n-Global Realty) over 3 years ago

These are great suggestions and my business plan for 2009 is almost complete and my technology budget is going to double since last year and I am hoping to have a team set up by March. Looks like I'm well on my way!

Todd Clark, Helping Families Home - www.IFoundYourNewHome.com

Posted by Todd Clark (Broker) (503)524-9494 (Beaverton, Oregon Real Estate Expert) (Knipe Realty) over 3 years ago

Agree with Todd, great suggestions. Thanks for the insight.

Posted by Pete Peterson over 3 years ago
Got it! Thanks a lot again for hliepng me out!
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